Wednesday, January 19, 2011


After the exploding Pyrex situation, I filed a complaint online.  They called me back today, I retold my story to the customer service woman.  She offered to send me out a replacement, but since I am nervous about using the glassware.  She agreed to send me a Corning ware Stoneware one instead.  I've never used them before, so I am excited about that.  She even offered to pay for the meal that was in the Pyrex at the time of the explosion, but I had removed the tenderloin before it broke.  I am very pleased with the level of service, and I am exceptionally glad I contacted them instead of just sitting and stewing.

My new dish comes in about a week via Fedex.

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